The Legal Process

If an employee believes that he/she has not received all benefits due to them or has issues relating to the benefits that are owed, there are several different options available to resolve the issues. Both the employee and the employer/insurer may wish to consider these options:

Dispute Management Services

The Division’s Dispute Management Unit offers a voluntary alternative dispute resolution process to assist parties in attempting to resolve a dispute without resorting to formal litigation. The process offered by the unit’s mediator begins with informational telephone consultations with the interested parties. If a more formalized process is desired by the parties, true mediations are available-if all interested parties agree to participate.

Mediation is a process in which a neutral person facilitates communication between the parties. The mediator does not decide issues or impose a solution upon the parties, the mediator simply helps the parties understand and work toward an agreed upon resolution of their dispute.

Related: Dispute Management
Related: Docketing and Adjudication

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Conference

A conference is a proceeding held before an administrative law judge in cases where no claim for compensation has been filed. A conference is an opportunity for the injured worker to meet with the lawyer for the employer/insurer, discuss the case, and attempt to resolve the case by settlement, if appropriate. A conference may be set by written request of a party by completing a Request for Conference, or it may be set at the discretion of the Division. A Notice of Conference is sent to the parties, notifying the parties of the date, time and place of the conference.

Conferences will be set within 120 days after the local adjudication office receives the request. If the request is received too late to be set on a docket scheduled within 120 days or if no dockets are scheduled in that docket location for 120 days, the case shall be set on the next available docket.

Related: Docketing and Adjudication
Related: Dispute Management

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What Happens If an Employee Files a Claim for Compensation

Related: Docketing and Adjudication
Related: Dispute Management

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DISCLAIMER - More Information

The Employers, Insurers, TPAs section of the Workers' Compensation portion of this web site is targeted specifically to employers, insurers and third party administrators and is intended to be a resource throughout the workers' compensation claim process. It is NOT intended to be a substitute for legal representation.

Injured workers seeking information about the workers' compensation process should use the Injured Workers section of the Workers' Compensation web site to find information targeted specifically to them.

Additional information about Missouri Workers' Compensation laws, the Division of Workers Compensation, the Second Injury Fund and more may be found via the Workers' Compensation home page.