LABOR NEWS
 

FOR MORE INFORMATION CONTACT: Tom Bastian 573-751-1518
FOR IMMEDIATE RELEASE: October 4, 2013

Missouri Division of Employment Security is Extending Regional Claims Centers’ Hours of Operation

(JEFFERSON CITY, MO) The Division of Employment Security (DES) is extending the hours of operation for its Regional Claims Centers to accommodate the increased workload in unemployment claims due to the federal government shutdown.

 Beginning Monday, October 7, the Regional Claims Centers will be open from 7:30 a.m. to 6:00 p.m.  Additionally, the Regional Claims Centers will be open Monday, October 14 (Columbus Day State Holiday) to take calls and process claims.

Due to the increased workload, initial claimants may experience a longer wait time or our phones may be busy.  We apologize for any inconvenience this may cause.  Please take advantage of the extended hours and continue to call.  Claims specialists are working hard to ensure that initial unemployment claims are filed timely and correctly.

In most instances, individuals can file for unemployment insurance online at http://labor.mo.gov/DES/Claims/. However, federal employees must call a Regional Claims Center to file their initial claim:   


Jefferson City…………573-751-9040   
Kansas City……………816-889-3101
St. Louis…………….…314-340-4950
Springfield…………….417-895-6851
Outside Local Calling Area…………800-320-2519

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Missouri Department of Labor and Industrial Relations

421 East Dunklin Street, P.O. Box 504, Jefferson City, MO 65102-0504
Phone: 573-751-7500 Fax: 573-751-6552